Returns may be accepted within 14 days of delivery subject to product condition and eligibility.

Non-returnable Items:
• Custom products
• Opened consumables
• Downloadable software or digital products
• Clearance items

* Consultancy services

Refunds:
Approved refunds will be processed back to the original payment method within a reasonable timeframe.

Shipping Costs:
Original shipping costs are non-refundable unless required by law.

Damaged Items:
Customers must notify us within 48 hours of receiving damaged or incorrect products.

Chargebacks:
Unauthorized chargebacks may result in account suspension and legal recovery actions.

Shipping Policy

Orders are processed within standard business timelines unless otherwise stated.

Estimated Delivery:
Delivery timelines are estimates only and may vary due to carriers, customs, weather, or supply chain disruptions.

International Shipping:
Customers are responsible for applicable duties, customs fees, and import restrictions.

Risk of Loss:
Risk transfers to the customer upon carrier pickup unless otherwise required by law.