Effective Date: May 1st 2026

SolvX Tech and Trade Inc. (“SolvX”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

Information We Collect:
• Name, address, email, and phone number
• Billing and shipping information
• Payment-related information processed securely through Moneris or approved payment providers
• Device information, IP address, cookies, and browsing data
• Customer communications and support requests

How We Use Information:
• Process orders and payments
• Deliver products and services
• Improve platform performance and security
• Provide customer support
• Send transactional and marketing communications where consent is provided
• Prevent fraud, abuse, or unauthorized activity

Consent:
By using our website, you consent to the collection and use of information described in this policy.

Marketing Communications:
Users may unsubscribe from marketing emails at any time using the unsubscribe link included in communications.

Third-Party Services:
We may use trusted third-party providers including payment processors, shipping providers, analytics providers, and cloud hosting services.

Data Security:
We implement commercially reasonable safeguards including encryption, secure servers, restricted access controls, and fraud monitoring.

Cookies:
Our website uses cookies and similar technologies to improve user experience, analyze traffic, and enhance functionality.

Data Retention:
Information is retained only as long as reasonably necessary for legal, accounting, operational, or security purposes.

Children:
Our services are not directed toward children under 13 years of age.

Your Rights:
Canadian users may request access, correction, or deletion of personal information subject to legal limitations.

Contact:
Privacy Officer
SolvX Tech and Trade Inc.
Email: support@solvx.ca
Website: https://solvx.ca